Cross-Functional Collaboration
At DSM, cross-functional collaboration is at the core of everything we do. It’s more than coordination, it’s a culture of teamwork that ensures speed, precision, and responsiveness at every stage. Each customer is supported by a dedicated Program Manager who unites Engineering, Quality, Supply Chain, Production, and Business Development teams into one aligned effort. That’s why customers don’t just choose DSM once, they continue to rely on us for lasting success.
Collaboration That Delivers, Year After Year
How We Work Together
Our cross-functional model ensures that every step of your electronics manufacturing journey is supported by collaboration, transparency, and adaptability. Each department plays a vital role, but it’s our ability to unite them that delivers real value to our customers.
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Program Management – your central point of contact, uniting all functions and ensuring clear communication and transparency from start to finish.
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Engineering – driving innovation, efficiency, and Design for Manufacturability (DFM) to anticipate challenges and optimize outcomes.
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Quality – embedding compliance, accuracy, and performance checks into every stage of the process.
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Supply Chain – securing reliable materials, managing costs, and offering full visibility to keep projects on schedule.
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Production – executing with precision, speed, and flexibility to meet evolving requirements.
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Business Development – aligning solutions with your growth strategies and long-term goals.
By integrating these teams into one seamless process, DSM transforms complexity into clarity and builds partnerships based on trust, responsiveness, and consistent success.
What You Can Expect from DSM Collaboration
- Program Manager dedicated to every customer
- Customized communication schedules tailored to your needs
- Weekly production reviews to ensure transparency and proactive alignment
- Recurring engineering & quality updates to drive continuous improvement
- Quarterly business reviews for data-driven insights, strategic alignment, and forward planning
- Material liability and supply chain reporting for full visibility and risk management
- Continuous DFM feedback before, during, and after initial builds
A Word From Our Team
DSM Calgary
“With over 30 years in electronics manufacturing, I believe trust and communication are everything!
At DSM, I have the opportunity to support our customers by building clear, customized communication plans that align with each team’s rhythm.
My goal is to make every interaction simple, transparent, and dependable, so you can always trust the DSM experience from start to finish.”
– Kim Sorensen, Program Manager
DSM Arizona
“After more than 12 years with DSM, I’ve had the opportunity to work with customers across a range of complex programs, and I’ve learned that success comes down to clarity and follow-through.
My focus is on the details: understanding exactly what’s needed for each program to flow seamlessly, keeping communication constant and precise, and ensuring every step from forecasting to shipping runs exactly to our customer’s expectations.
My goal is to always feel confident and informed with our partnership.”
– Teresa Morris, Program Manager
Partner with a Trusted
North American Electronics Manufacturer
By uniting every function, we ensure responsiveness and problem-solving at every step of the build. Because at DSM, cross-functional collaboration isn’t just how we work, it’s how we deliver lasting success.