Making Connections That Last

Cransmart has been working closely with DSM in Arizona since 2016.  As a key supplier of the electronics for our crane safety systems, we value the quality and flexibility DSM provides. Our similar “Customer First” business philosophy aligns with the long-term support for our customers.  We can trust them to make sure our commitments are met, and that any changes that come up are always efficiently and expertly handled.

As a High-End Audio Entertainment company, we have enjoyed a very successful partnership with DSM in Arizona for over 6 years. We collaborated on the design and launch of 3 new systems from prototyping through to production, all assembled in their Arizona factory with excellent quality. DSM has an outstanding ability to react to market conditions such as part allocations and component lead times. Their support throughout the entire product development process was what we were looking for and their Lean philosophy aligns with ours. Shoutout especially to the Program Manager, Teresa, for her amazing service! Overall, we are impressed by how flexible the DSM team is to work with, how quickly they respond, and their consistent on-time delivery. We continue to have full confidence in DSM’s ability to meet our manufacturing needs. 

DSM has been building Vecima’s hardware products with the high quality we demand for over 20 years. Our customers are large-scale cable operators and Vecima’s products are integrated into their networks. Providing video and data to customers around the world demands high reliability products. Our customers demand this of us and in turn we demand that of our supply chain partners. DSM has been a consistently reliable partner to Vecima in this regard. They consistently deliver on time, with high quality products. They are also responsive to the changes that come with being in a leading edge technology industry where the demands for evolutionary products is a constant. Vecima continues to position itself as a front runner in the supply of innovative products to the markets it serves. The DSM relationship continues to be relied on as a supply chain partner Vecima can count on to meet these challenges.

They consistently deliver on time, are very responsive to our evolving needs, communicate proactively, and have excellent build quality. We have worked together to create customized assembly processes and detailed work instructions; optimizing both the timeliness and quality of our builds.