Quality Assurance Specialist

CAREER OPPORTUNITY: Quality Assurance Specialist
JOB LOCATION: Calgary, Alberta
POSITION TYPE: Full-time, Permanent


Dynamic Source Manufacturing Inc. (DSM) is an electronics manufacturing services provider headquartered in Calgary, Canada. In business since 2000, our success is a direct result of providing our customers with responsive and flexible, customized manufacturing solutions. Our long term relationships with customers in the Communications, Industrial and Energy sectors are a testament to this partnership.


We are seeking a Quality Assurance Specialist responsible for overseeing products are built in accordance with quality plans to achieve overall customer satisfaction. The Quality Assurance Specialist responds effectively to all internal and external inquiries and ensures issues are closed with appropriate tracking, actions and resolutions. They have experience working within a Quality Management System (QMS), makes decisions based on data and applies quality methodologies to resolve issues.


  • Develops strong understanding of products and associated processes for implementing proactive plans and solutions
  • Develops and maintains QMS processes and practices to meet customer and regulatory requirements
  • Develops strong relationships with internal teams, customers and vendors to effectively support and resolve quality related issues and risks
  • Performs root cause analysis and ensures effective corrective action plans are implemented from incoming inspection, non-conformance reports, customer rejects etc.
  • Tracks, analyzes and reports trends of internal and external quality data to drive and implement preventative measures
  • Conducts QMS internal and external audits
  • Performs in-process inspections to verify compliance to QMS
  • Develops, implements and conducts training to improve QC and QA knowledge/methodologies
  • Performs other duties as required


  • Diploma or Degree in a related discipline and 3+ years of related experience; or equivalent combination of education and experience
  • ISO9001 standard knowledge is a must, internal auditor training is an asset
  • Knowledge and experience using root cause analysis quality tools is preferred
  • Familiarity with processes and methodologies such as Six Sigma, Lean Manufacturing, Design For Manufacturability (DFM), Failure Mode Effects Analysis (FMEA), Advanced Product Quality Planning (APQP), Gauge Repeatability and Reproducibility (GR&R) studies are considered as assets
  • Advanced understanding of manufacturing statistics, such as process capability (Cp, Cpk, Pp, PpK), control charts, DOE, IATF 16949:2016 (former ISO/TS16949) and JPM knowledge are considered assets as well
  • Possesses strong interpersonal skills – ability to work with and develop strong working relationships with internal teams and customers
  • Intermediate to Expert proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Excellent verbal and written communication skills – ability to clearly and concisely convey information and requirements
  • Excellent organizational skills – ability to multitask and effectively prioritize and perform tasks efficiently
  • Analytical, problem solver – ability to identify, evaluate and effectively resolve problems


  • Competitive compensation and benefits program
  • Employee development opportunities

If you possess the above qualifications and are looking for a new opportunity to advance your career within a successful and growing organization, we want to hear from you.


Please submit your resume and cover letter, clearly quoting Quality Assurance Specialist in the subject line to:  dsmhr@dynamicsourcemfg.com

DSM is an equal opportunity employer and encourages applications from all qualified individuals.  Due to the number of applicants, only those selected for an interview will be contacted.